CHALLENGE
Managing returns and diagnostics across disparate channels (Amazon, Walmart, SellerCloud) led to lost RMA inventory, slow inspection turnaround, and inefficient vendor credit recovery.
SOLUTION
Built Returns Manager with VueJS and Laravel to unify multi-channel items, bin-based warehouse tracking, diagnostic workflows, and automated RTV management.
Key Features
Multi-channel item & shipment management (Amazon, Walmart, SellerCloud)
Bin-based item tracking for internal logistics
RMA handling with diagnostic workflows for restocking or vendor return
Custom case & task management system with escalation tracking
Automated alerts for events like shipments, inbound items, or exceptions
Vendor communication and RTV management
Centralized channel listing tracking with listing accuracy controls
TECH STACK
Vue.jsLaravel (PHP)MySQLRabbitMQRedis
INTEGRATIONS
- Amazon & Walmart APIs – Item and shipment sync
- SellerCloud – Multi-channel inventory and order processing
- Wholesale systems – Custom integrations for order and vendor handling
- Google Drive – Document and data storage
- Webhooks – Real-time event automation
- Custom API – External system access for data sync and integration
RESULT
Unified Multi-Channel Return Execution
