SellerClaims

SellerClaims

Amazon Reimbursement Case Management Platform — a specialized platform designed for Amazon sellers to manage and recover reimbursements for lost, damaged, or incorrectly processed inventory.

$1.2M+
Total FBA Reimbursements Recovered
96.8%
Dispute Success Rate
CHALLENGE

Amazon sellers were losing money on inventory discrepancies but lacked efficient tools to detect, file, and track reimbursement cases at scale.

SOLUTION

Built a multi-role platform with automatic case tracking, Gmail parsing by Order ID, invoice generation synced to Google Drive, and auto-verification of payment status for closed invoices.

Key Features

Centralized dashboard for admins, workers, and clients
Case management with automatic tracking and status updates
Invoice generation synced to Google Drive
Gmail parsing by Amazon Order ID
Auto-verification of payment status for closed invoices
Role-based access control with custom reporting
TECH STACK
Vue.jsLaravelPHPMySQLRabbitMQRedis
INTEGRATIONS
  • Amazon SP-API
  • Google Drive
  • Gmail API
RESULT

Recovered thousands in Amazon FBA reimbursements

Invoice management
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Client portal
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Analytics dashboard
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Case tracking
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